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Support and Resources

Everything you and your family need, in one place.

Whether you’re beginning treatment or looking for additional information along the way, this resource center brings together everything you need in one convenient location.

Explore the Eton Cares patient support program, ordering & pharmacy information, educational materials, downloadable guides, information about accessing HEMANGEOL, financial assistance resources, and additional tools designed to support families and caregivers throughout treatment.

We’re committed to helping make the treatment journey as straightforward and manageable as possible.

Parents holding their baby while a clinician reviews information on a clipboard
Eton Cares Patient Support

Your rare disease journey is personal. So is our support.

When your doctor prescribes HEMANGEOL, you’re automatically enrolled in the Eton Cares Patient Support—designed to support you and your family every step of the way with welcome calls, insurance verification, financial assistance, and ongoing pharmacy support.

*Restrictions, limitations, and/or eligibility requirements may apply.

Eton Cares card and $0 monthly copay card
Orders & Pharmacy Support

When your doctor sends your prescription to our specialty pharmacy Anovo, this is what you can expect:

  • Welcome Call from your Care Coordinator to verify prescription, offer support, and answer questions

  • Medication Delivery with instructions and product-specific information

  • Insurance Verification to review coverage and benefits

  • Ongoing Pharmacy Support, including refill coordination, reminders, and 24/7 access to a pharmacist

  • Financial Assistance Review to explore copay programs and other support options

  • Nurse Ambassador Support to help you and your child stay on track with treatment, answer health or medication questions, and provide regular check-ins by phone

For questions or support, please contact us at our specialty pharmacy Anovo®:

Anovo Care Team:

833-486-5950

Monday–Friday

8:00 AM–5:00 PM CST

The Pharmacy Team is always available by phone 24 hours a day, 365 days a year.

A helpful tip: We recommend saving Anovo’s phone number in your contacts so you can easily recognize important calls about your prescription, refills, or insurance updates.

Downloadable Resources

Patient Education Materials

Patient Brochure

A caregiver brochure with information about HEMANGEOL and infantile hemangioma to share with families.

Instructions for Use

Parents and caregivers can follow these simple instructions to learn how to properly administer HEMANGEOL.

Getting Started Guide

Learn what to expect with your child’s HEMANGEOL prescription, including delivery, financial assistance, and ongoing support.

Medication Guide

Important safety information and usage guidance for parents and caregivers.

Physician Discussion Guide

A printable guide with key questions and talking points to help you have a productive conversation with your baby's physician.

Hemangioma FAQ (VBF)

Frequently asked questions about infantile hemangioma from the Vascular Birthmarks Foundation.

Smiling physician in scrubs with stethoscope
Physician Discussion Guide

Talk to Your Baby's Physician

It is normal to feel scared or stressed about your baby's condition, but you're not alone. Your baby's doctor can answer any questions or concerns you may have and help get your baby the treatment he or she needs.

Talking to your baby's doctor is very important. It can help you develop a better understanding of infantile hemangioma, its potential impact on your baby, and the available treatment options. Bringing a list of questions to ask can help you make sure all your concerns are addressed.

Questions about Infantile Hemangioma

  1. What examinations and tests will my baby need?
  2. What should I watch out for with my baby's infantile hemangioma?
  3. What happens to the hemangioma over time if left untreated?
  4. What are the possible complications?

Questions about the Medication

  1. How does the medication work?
  2. Is this medication right for my baby?
  3. How quickly can I expect treatment with the medication to work?
  4. What are the side effects associated with this medication?
  5. How long will my baby need to take the medication?
  6. How do I get my baby started on the medication?
Patient Advocacy

Caregiver Support and Patient Advocacy

When a baby first develops an infantile hemangioma, parents and caregivers may experience feelings of confusion, anxiousness, and guilt.

Below are organizations dedicated to providing education and support to all those affected by infantile hemangiomas.

The Vascular Birthmarks Foundation

The Vascular Birthmarks Foundation (VBF)

P.O. Box 106

Latham, NY 12110-0106

Phone: (877) 823-4646

Email: hvbf@aol.com

Website: birthmark.org

The Vascular Birthmarks Foundation is an international charitable organization that connects families affected by vascular birthmarks, tumors, or syndromes to the appropriate medical professionals. The foundation also provides informational resources, sponsors physician education, facilitates medical mission trips, and supports research and programs that promote acceptance for individuals with birthmarks.

PHACE Syndrome Community

The PHACE Syndrome Community (PSC)

PO Box 300

Willow Grove, PA 19090 USA

Phone: 1 (678) 744-3971

Email: info@phacesyndromecommunity.org

Website: phacesyndromecommunity.org

The PHACE Syndrome Community is a United States 501(c)(3) non-profit dedicated to serving those affected by PHACE syndrome along with their families, friends, and surrounding community. Its mission is to raise awareness of PHACE syndrome, build community for all affected, support research, and serve as a key source of medical information and the latest advancements.

Important Safety Information

USE: HEMANGEOL (propranolol hydrochloride) oral solution is a prescription medicine used to treat proliferating infantile hemangioma (a type of birthmark) requiring treatment throughout the body.

WHO SHOULD NOT TAKE HEMANGEOL?: Do not give HEMANGEOL to your child if they were born early and are less than 5 weeks corrected age; weigh less than 4.5 lbs; have asthma or a history of breathing problems (bronchospasm); have certain heart conditions (such as slow heart rate, heart block, or heart failure); have very low blood pressure; have high blood pressure caused by a tumor on the adrenal gland, called “pheochromocytoma”; or are allergic to propranolol or any of the ingredients in HEMANGEOL.